Support
Frequently asked questions.
Products & Quality
No. All RARE Research products are sold exclusively for in vitro laboratory and research use by qualified researchers. They are not for human or animal consumption and are not approved by the FDA to diagnose, treat, cure, or prevent any condition or disease.
All products meet a minimum 99% purity threshold verified by HPLC (high-performance liquid chromatography) analysis conducted by an independent third-party laboratory.
Factory Certificates of Analysis are available upon request for all products — email support@rareresearch.pro with your product name and order number. We are currently building our personal COA program and will offer batch-specific third-party verified COAs for direct download from each product page soon.
All compounds ship as lyophilized (freeze-dried) powder. Store in a cool, dry place away from direct light. Reconstituted peptides should be refrigerated and used within a reasonable research timeframe.
Ordering & Payment
After placing your order you'll receive payment instructions by email. We currently process payments through trusted peer-to-peer apps. Direct card and ACH processing are coming soon.
Yes. Enter your discount code at checkout before placing your order. Codes are applied to the order subtotal.
No. You can check out as a guest. Creating an account lets you view order history and reorder easily.
Shipping
Yes — all domestic orders of $200 or more ship free. Orders under $200 are subject to standard shipping rates.
Orders are processed within 1–2 business days. Standard delivery takes 3–5 business days after processing — a total of 4–7 business days from order date.
Not at this time. We ship within the contiguous United States only.
Returns & Refunds
All sales are final due to the nature of research-grade compounds. We do not accept returns or exchanges.
Contact us at support@rareresearch.pro within 48 hours of delivery with your order number and a description of the issue. We'll arrange a replacement at no charge if the claim is verified.